Hae LUTPubista
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The role of performance measurement in developing industrial services
(Emerald Group Publishing Limited, 2016)
Purpose - This study examines inter-organisational cooperation in delivering maintenance services, focusing on the level of maturity of this cooperation and the current role of performance measurement in evaluating its ...
Effectiveness of innovation capability development methods
(Taylor & Francis, 2016-09-26)
The literature presents numerous methods and practices for facilitating organizational innovation capabilities. Less attention has been paid to indicating the actual impact of these methods on different aspects of innovation ...
Exploring added value through the service process: A comparative multiple case study
(Emerald Group Publishing Limited, 2016)
Purpose
– The purpose of this paper is threefold: first, to evaluate how the service process of the market leader differs from the other actors’ processes and whether the service process explains the success of the market ...
The relationship between innovation capability and performance : The moderating effect of measurement
(Emerald Group Publishing Limited, 2014-01-13)
Purpose
The purpose of this paper is to discuss whether performance measurement moderates the relationship between innovation capability and firm performance.
Design/methodology/approach
The study was conducted through ...
Näköala keinusta : Perspektiivejä organisaation kehittämiseen
(Lappeenrannan teknillinen yliopisto, Lahti School of Innovation, 2014)