Selaus avainsanan mukaan kokoelmassa "b-to-b-markets"Diplomityöt ja Pro gradu -tutkielmat

    • Developing service offering of an air freight carrier 

      Matikainen, Maarit (2008)
      The thesis examined service offering development of an air freight carrier from the customers' point of view. The study was limited to the biggest business clients of the carrier. Service offering development can be divided ...