Selaus avainsanan mukaan kokoelmassa "value co-creation"Väitöskirjat
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Customer engagement, a friend or a foe? Investigating the relationship between customer engagement and value co-destruction
Acta Universitatis Lappeenrantaensis (Lappeenranta University of Technology, 15.06.2018)Customer engagement has become a central issue in academic and managerial communities because it enables the relationship between a firm and a customer to evolve to a personal level. Customer engagement refers to the ... -
Innovation Ecosystem Perspectives on Financial Services Innovation
Acta Universitatis Lappeenrantaensis (Lappeenranta University of Technology, 08.12.2015)The context of financial services has been characterised by changes in the regulatory, technological and societal landscape. Consumers are increasingly interested in mobile payments, crowdfunding and microfinance ... -
Integrating information systems across organizations in the construction industry
Acta Universitatis Lappeenrantaensis (Lappeenranta-Lahti University of Technology LUT, 19.11.2021)The digital transformation of traditional supply-chain industries into platform-based businesses has been touted as a promising strategy to achieve competitive advantage and market leadership. Despite prominent case studies ...
