Selaus tekijän mukaan kokoelmassa "Canel, María-José"Tieteelliset julkaisut

    • Public Sector Communication and Citizen Expectations and Satisfaction 

      Luoma-Aho, Vilma; Olkkonen, Laura; Canel, María-José (John Wiley & Sons, Inc., 07.02.2020)
      When society and communication technologies change, citizen expectations follow suit. Expectations about the nature of communication with public sector organizations are changing from one‐way information provision toward ...