Selaus tekijän mukaan kokoelmassa "Peñalba-Aguirrezabalaga, Carmela"Tieteelliset julkaisut
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Marketing-specific intellectual capital: conceptualization, scale development and empirical illustration
Ritala, Paavo; Peñalba-Aguirrezabalaga, Carmela; Saenz, Josune (Emerald Publishing, 23.06.2020)Purpose The aims of this paper are to identify and classify the knowledge resources that shape intellectual capital (IC) within the marketing function, to develop and validate a related scale and to demonstrate the scale's ... -
Putting knowledge to work: the combined role of marketing and sales employees’ knowledge and motivation to produce superior customer experiences
Peñalba-Aguirrezabalaga, Carmela; Sáenz, Josune; Ritala, Paavo; Vanhala, Mika (Emerald Publishing Limited, 18.05.2021)Purpose This paper aims to adopt a contextual approach to the knowledge-performance linkage by deepening into the role of marketing and sales employees’ knowledge resources in the generation and delivery of superior ... -
Putting marketing knowledge to use: marketing-specific relational capital and product/service innovation performance
Peñalba-Aguirrezabalaga, Carmela; Ritala, Paavo; Saenz, Josune (Emerald Publishing Limited, 04.06.2021)Purpose The importance of integrating both internal and external knowledge into the product/service innovation process has been widely recognized in the knowledge management and innovation literature. Likewise, the role ...