Selaus avainsanan mukaan kokoelmassa "Value co-creation"Tieteelliset julkaisut
Aineistot 1-3 / 3
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Value co-creation in an outsourcing arrangement between manufacturers and third party logistics providers: resource commitment, innovation and collaboration
(Emerald Publishing Limited, 06.01.2018)Purpose This paper aims to explore value co-creation between manufacturing firms and third-party logistics providers (3PLs). The specific focus is on resources and value co-creation with the aim to examine a set of ... -
Value co-destruction in hotel services: Exploring the misalignment of cognitive scripts among customers and providers
(Elsevier, 09.11.2019)In hotel services, the provider and customer are expected to behave according to a specific cognitive script that has been developed based on previous experiences of different actors' input and behavior. However, if either ... -
When value co-creation fails: Reasons that lead to value co-destruction
(Elsevier, 13.01.2018)Value co-destruction is a possible outcome of business, public and consumer collaboration. We examine reasons that lead to value co-destruction and when these reasons emerge. Since previous research on the topic is limited, ...
