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The role of performance measurement in developing industrial services
(Emerald Group Publishing Limited, 2016)
Purpose - This study examines inter-organisational cooperation in delivering maintenance services, focusing on the level of maturity of this cooperation and the current role of performance measurement in evaluating its ...
The interaction of intellectual capital assets and knowledge management practices in organizational value creation
(Emerald Publishing, 2014-07-08)
Organizational performance is increasingly grounded on knowledge-related issues. The two key academic discussions addressing knowledge in organizations are the intellectual capital (IC) and knowledge management (KM) ...
Value-creation-capture-equilibrium in new product development alliances: A matter of coopetition, expert power, and alliance importance
Alliances are often thought to be longer lasting and lead to better results when they are perceived as equal and fair in terms of how efforts and rewards are distributed. This study conceptualizes the value-creation-capt ...
Creating value with integrated B2B solutions: an empirical study of network maintenance services
(Inderscience Enterprises Ltd., 2019-01-25)
The objective of this paper is to analyse the structure of a network maintenance service solution and the role of intertwined service functions in creating value for customers. This study presents an empirical case analysis ...
Key dimensions of value creation ability of supply management
(Emerald Publishing, 2018-04-03)
Purpose The purpose of this paper is to examine the dimensions of supply management that may contribute to its ability to create value. Based on previous literature, this study proposes that key supplier management (KSM), ...