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Reflective practice as a determinant of performance outcomes in services
(Emerald Group Publishing, 2015-11-16)
Purpose The purpose of this paper is to examine the outcomes of reflective practices in services. The paper contributes to the current understanding of the relationship between reflective practice and outcomes by presenting ...
Comprehensive performance measurement and management—Innovativeness and performance through reflective practice
(Emerald Publishing Limited, 2017-09-04)
Purpose The purpose of the study is to investigate how organizations can exploit performance management through reflective practice to foster innovativeness and performance. Design/methodology/approach A ...