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Purpose - The focus of this paper is on customer engagement behavior (CEB) in digital environments. Specifically, the paper seeks to determine the factors that affect CEB in the different parts of the digital service ...

The literature presents numerous methods and practices for facilitating organizational innovation capabilities. Less attention has been paid to indicating the actual impact of these methods on different aspects of innovation ...

Recent research has highlighted innovation as a dynamic, cyclical and continuous process tied to multiple levels within organisations. This chapter approaches the control of innovation from a dialectic perspective by ...

The debate on sustainable development has long focused on the determinants promoting sustainable development. Some scholars have discussed environmental determinants, such as energy savings, pollution prevention, waste ...

This chapter focuses on strategies for sustainable entrepreneurship. This chapter increases the understanding of which sustainable innovation strategies are emphasised in different sustainable entrepreneurship strategies. ...

This study focuses on the design and implementation of a performance measurement system (PMS) for industrial collaboration. This article provides insights from two case studies of industrial collaboration. The research ...

The study clarifies the issue of whether innovation capability has a positive effect on firm performance. The effects are analysed in the perspectives of management and employees. The study has been executed by conducting ...

Purpose The purpose of this paper is to present a framework for improving innovation capability through performance measurement in small- and medium-sized enterprises (SMEs). The development of an organisation’s innovation ...

This chapter describes research into physics-based real-time simulation from a business perspective and provides guidance for further studies. Despite the increasing amount of research into simulator-driven design and ...

This chapter identifies possible strategies for utilizing real-time simulation in the context of industrial production. The literature review offered provides a framework to assess and map the crucial elements of real-time ...