Enhancement of decision-making in complex organizations: A systems engineering approach
Buzuku, Shqipe (2019-03-22)
Väitöskirja
Buzuku, Shqipe
22.03.2019
Lappeenranta-Lahti University of Technology LUT
Acta Universitatis Lappeenrantaensis
School of Engineering Science
School of Engineering Science, Tuotantotalous
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Julkaisun pysyvä osoite on
https://urn.fi/URN:ISBN:978-952-335-343-5
https://urn.fi/URN:ISBN:978-952-335-343-5
Tiivistelmä
Effective methods to identify and model design processes are important for understanding organizational complexity. With this purpose, several modeling techniques for the design and development of decision-making processes have been developed over the years, grounded on different backgrounds and considering different perspectives. Moreover, decision-making methods can be applied as techniques to assist in the design process.
The aim of this study is to propose a framework for the development of a methodology and tools to enhance the decision-making process in complex organizations. The framework consists in a systems engineering approach by combining both creative and analytical methods, such as morphological analysis, sensitivity analysis, design structure matrix, Boolean logic and ranking methodology.
The findings show that a systematic approach is an appropriate tool to structure and manage different design activities. Furthermore, it helps to improve decision-making among engineers, planners and designers by providing a basis for communication and learning across domains with high impact in eco-design practices. The systematic approach is tested and refined in case studies involving cross-functional interorganizational groups of expert participants in the eco-design policy formulation and implementation.
This dissertation contributes on enhancement of the decision-making process by structuring and managing design activities in complex technical organizations. First, the study aims at recognizing the connection between the engineering systems’ requirements and project management activities. By incorporating multiple design dimensions and categories, new co-creation opportunities are highlighted and their requirements can be consolidated and optimized. Second, the research extends the application of creative design approach, specifically within a set of activities.
The study recognizes and analyses the conflicts between different design activities and aims at creating alternative options and sustainable solutions to resolve these conflicts. The research has been carried out in cooperation with the Finnish pulp and paper industry, and the results have been validated only within this scope.
The aim of this study is to propose a framework for the development of a methodology and tools to enhance the decision-making process in complex organizations. The framework consists in a systems engineering approach by combining both creative and analytical methods, such as morphological analysis, sensitivity analysis, design structure matrix, Boolean logic and ranking methodology.
The findings show that a systematic approach is an appropriate tool to structure and manage different design activities. Furthermore, it helps to improve decision-making among engineers, planners and designers by providing a basis for communication and learning across domains with high impact in eco-design practices. The systematic approach is tested and refined in case studies involving cross-functional interorganizational groups of expert participants in the eco-design policy formulation and implementation.
This dissertation contributes on enhancement of the decision-making process by structuring and managing design activities in complex technical organizations. First, the study aims at recognizing the connection between the engineering systems’ requirements and project management activities. By incorporating multiple design dimensions and categories, new co-creation opportunities are highlighted and their requirements can be consolidated and optimized. Second, the research extends the application of creative design approach, specifically within a set of activities.
The study recognizes and analyses the conflicts between different design activities and aims at creating alternative options and sustainable solutions to resolve these conflicts. The research has been carried out in cooperation with the Finnish pulp and paper industry, and the results have been validated only within this scope.
Kokoelmat
- Väitöskirjat [1100]