The impact of knowledge dissemination practices on innovativeness in SME technology and engineering consultancies
Jaoua, Omar (2017)
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi-fe201705226713
https://urn.fi/URN:NBN:fi-fe201705226713
Tiivistelmä
Management research has been focusing on creating knowledge management solutions funded by and destined for large technology and engineering consultancies. Subsequently, smaller consultancies, which fall under the SME category, have little research that supports the enhancement of different practices through which the flow of knowledge that gets into their organizations is managed.
This thesis comes as an extension of Ojanen, et al. (2011), which presents the importance of the impact of knowledge acquisition and utilization in technology and engineering consultancies (TECs) on innovativeness. As a result, this thesis starts by exploring and identifying the different knowledge dissemination practices used in SME TECs, from the existing literature. The impact of these practices on the ability of SME TECs to innovate is then deduced. The impact is measured through a framework that is built from the combination of two existing frameworks; the first measures innovativeness, while the second categorizes the main factors that are involved in the process of knowledge dissemination. The aim of this thesis is to identify the different knowledge dissemination practices which improve the innovativeness capability in small and medium sized technology and engineering consultancies.
Interviews were conducted with employees in managerial positions working in SME TECs in Finland. A questionnaire was sent to these companies as well. The results confirmed the existence and the importance of the impact of several knowledge dissemination practices on innovativeness in SME TECs.
This thesis comes as an extension of Ojanen, et al. (2011), which presents the importance of the impact of knowledge acquisition and utilization in technology and engineering consultancies (TECs) on innovativeness. As a result, this thesis starts by exploring and identifying the different knowledge dissemination practices used in SME TECs, from the existing literature. The impact of these practices on the ability of SME TECs to innovate is then deduced. The impact is measured through a framework that is built from the combination of two existing frameworks; the first measures innovativeness, while the second categorizes the main factors that are involved in the process of knowledge dissemination. The aim of this thesis is to identify the different knowledge dissemination practices which improve the innovativeness capability in small and medium sized technology and engineering consultancies.
Interviews were conducted with employees in managerial positions working in SME TECs in Finland. A questionnaire was sent to these companies as well. The results confirmed the existence and the importance of the impact of several knowledge dissemination practices on innovativeness in SME TECs.