Verification of large-scale agile transformation: Case Nokia
Heikkilä, Santeri (2017)
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In recent years, scaling agile practices has risen as one of the most burning research topics in software development management. This thesis focuses on providing ways to verify expected benefits of large-scale agile transformation in a case company Nokia. Selected framework for scaling agile is called large-scale scrum or LeSS. Key expected benefits for Nokia are shorter development lead times, increased quality and increased employee and customer satisfaction. One of the key results of this thesis are proposed, Nokia tailored, metrics for measuring benefits listed above. However, as LeSS pilot at Nokia was still in its early phases during the thesis process, deep down analysis using metrics developed was not possible to conduct within the time limits of the thesis project. None the less, from the preliminary results it is visible that adoption of LeSS way-of-work brought some of the expected benefits. These were, for example, introduction of a wider scope of development work in development teams, improved testing practices and improved employee satisfaction.