A framework and a web application for self-assessment of sustainable green ICT practices in SMEs

Abstract

Several maturity models have been proposed for tracking Green ICT practices in organizations. However, due to the lack of Green ICT knowledge, organizations specially SMEs tend to ignore them. Diversely, the increasing interest for Green ICT practices in organizations depend on attaining environment-friendly atmosphere and sustaining business goals. SMEs in the world try to follow some common strategies for Green ICT. Therefore, this research proposes a framework that combines existing Green ICT and sustainable ICT maturity models by mapping with the strategies that businesses are already following. A web application has been developed to identify the present situation of Green ICT practices and improvement suggestions for SMEs out of this framework. The results have been analyzed in two different countries and a survey has been conducted to attain SMEs’ perception about sustainable development of businesses through this application.