Analyzing the collaboration between Finland and Indian offices in an engineering consulting firm
Malik, Shah Alam (2019)
Diplomityö
2019
School of Engineering Science, Tuotantotalous
Kaikki oikeudet pidätetään.
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi-fe2019053017831
https://urn.fi/URN:NBN:fi-fe2019053017831
Tiivistelmä
The thesis aims at analyzing the collaboration between the case company's Finnish (PBU) and Indian (GEC) offices. The topic revolves around the offshoring concept and focuses explicitly on captive offshoring and its pros and cons. The thesis also explains management approaches and factors affecting offshoring. The results are analyzed from the perspective of the employees on collaboration and the corresponding suggestions.
The research approach used in this thesis is a combination of qualitative and quantitative studies that followed significant information gathering tactics. The qualitative method plans to emphasize on the perspectives and experiences of employees whereas the motive of the quantitative data was to find an exact and reliable measure which is achieved by conducting a survey and by collecting information from GEC.
The research objective is apportioned in three parts viz., analysis of three years tenure, present issues, and their relevant suggestions. The workflow has been analyzed quarterly over the past three years and examined with various angles and aspects. A cause-effect diagram is developed to summarize the perspectives of the employees of both the teams. Moreover, glitches were explained in detail that was likely affecting the steadier workflow. Finally, several points are suggested on which both parties need to focus and to eliminate the issues for a better future relationship.
The research approach used in this thesis is a combination of qualitative and quantitative studies that followed significant information gathering tactics. The qualitative method plans to emphasize on the perspectives and experiences of employees whereas the motive of the quantitative data was to find an exact and reliable measure which is achieved by conducting a survey and by collecting information from GEC.
The research objective is apportioned in three parts viz., analysis of three years tenure, present issues, and their relevant suggestions. The workflow has been analyzed quarterly over the past three years and examined with various angles and aspects. A cause-effect diagram is developed to summarize the perspectives of the employees of both the teams. Moreover, glitches were explained in detail that was likely affecting the steadier workflow. Finally, several points are suggested on which both parties need to focus and to eliminate the issues for a better future relationship.