How Do Practitioners Understand External Platforms and Services? A Grounded Theory Investigation
Bazarhanova, Anar; Yli-Huumo, Jesse; Smolander, Kari (2019-08-03)
Post-print / Final draft
Bazarhanova, Anar
Yli-Huumo, Jesse
Smolander, Kari
03.08.2019
34
113-131
Springer, Cham
Lecture Notes in Information Systems and Organisation book series
School of Engineering Science
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© Springer Nature Switzerland AG 2019
© Springer Nature Switzerland AG 2019
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi-fe202001273581
https://urn.fi/URN:NBN:fi-fe202001273581
Tiivistelmä
In this article, we investigate how practitioners understand external platforms, whose core offering is shared and utilized by a number of heterogeneous and interconnected organizations in an ecosystem. We especially look into situations where organizations wish to extend their own capability instead of building services that extend the functionality of the platform. Such dependencies to external platforms can be envisioned as the contemporary evolution from traditional outsourcing service models. We interviewed twenty-four practitioners from eight IT organizations and discovered a considerable ambiguity in understanding of what are the external platforms utilized by the organizations. We further elaborate that the diversified meanings that various stakeholders give to the concept of external platforms, can hinder efficient communication and may have implications on important strategic decision making.
Lähdeviite
Bazarhanova A., Yli-Huumo J., Smolander K. (2019) How Do Practitioners Understand External Platforms and Services? A Grounded Theory Investigation. In: Andersson B., Johansson B., Barry C., Lang M., Linger H., Schneider C. (eds) Advances in Information Systems Development. Lecture Notes in Information Systems and Organisation, vol 34. Springer, Cham
Alkuperäinen verkko-osoite
https://link.springer.com/chapter/10.1007%2F978-3-030-22993-1_7Kokoelmat
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