Mapping GRI indexes to business processes for process mining sustainability analysis : a case study in manufacturing

Abstract

Sustainability's significance in business operations has led organizations to report their sustainability efforts, but a challenge arises in identifying which business processes to consider and which KPIs to use. Existing process mining frameworks only partially address sustainability aspects, necessitating the proposal of a Green Process Mining framework. This approach incorporates sustainability metrics from GRI Standards as attributes in the event log, enabling process mining tools to offer insights into the sustainability performance of business processes. The aim of this work is to develop framework to analyze business processes from all dimensions of sustainability using process mining tools. The DSR method is used to create a framework. It is evaluated in case study in manufacturing. As a result, proposed framework can assess sustainability of processes holistically, assist Green BPM, and improve sustainability reporting KPIs. However, it is not always feasible and justified.