Blockchain post-implementation analysis in reverse logistics from a strategic alignment lens

Abstract

Blockchain technology (BCT) has the potential to transform strategic alliances for reverse logistics, yet its specific impact on sustainability remains unclear. This study aims to ascertain the post-implementation impact of BCT-based strategic alliances on information technology reverse logistics. Drawing on a qualitative research design, it presents a preliminary understanding of BCT-based strategic alliances (i.e., collaborations) in reverse logistics. To address this study’s research question, a conceptual framework based on a prior literature review is proposed to guide qualitative data collection. Next, the study analyzes the respondents’ voices considering the dynamic capability perspective. Sustainability realization is viewed as the main driver for reverse logistics alliances, and the study explores these alliances’ capabilities for sustainability through BCT technology. The study findings significantly contribute to the BCT literature in reverse logistics by assessing BCT-based strategic alliances in reverse logistics and realizing sustainability.