A qualitative research on usability of artificial intelligence in education
Chakma, Mitesh (2025)
Diplomityö
2025
School of Engineering Science, Tietotekniikka
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi-fe2025061063721
https://urn.fi/URN:NBN:fi-fe2025061063721
Tiivistelmä
This thesis explores the responsible use of artificial intelligence (AI) in education, focusing on the usability, accessibility, and data privacy of generative AI tools such as ChatGPT and Microsoft Co-Pilot. As educational institutions increasingly adopt AI to support learning, critical questions arise around how students interact with these tools and the ethical considerations they present. Through qualitative research involving interviews with university students in Finland and Bangladesh, this study investigates the opportunities and challenges posed by AI integration in academic contexts.
The findings reveal that while AI tools offer significant benefits in enhancing learning efficiency and access to information, issues such as over-reliance, limited understanding of AI functionality, digital inequality, and privacy concerns present serious obstacles to their responsible use. Furthermore, disparities in infrastructure and AI literacy between students in different countries underscore the need for inclusive and equitable implementation strategies.
This research highlights the importance of promoting AI awareness, developing supportive policies, and designing educational tools that align with ethical standards. It concludes with recommendations for fostering responsible AI use that enhances, rather than compromises, educational integrity and equity.
The findings reveal that while AI tools offer significant benefits in enhancing learning efficiency and access to information, issues such as over-reliance, limited understanding of AI functionality, digital inequality, and privacy concerns present serious obstacles to their responsible use. Furthermore, disparities in infrastructure and AI literacy between students in different countries underscore the need for inclusive and equitable implementation strategies.
This research highlights the importance of promoting AI awareness, developing supportive policies, and designing educational tools that align with ethical standards. It concludes with recommendations for fostering responsible AI use that enhances, rather than compromises, educational integrity and equity.