Enabling supplier sustainability data : barriers and best practices from the industry leaders

Abstract

Over the past few years, regulatory demands have increased and stakeholders have higher expectations about the transparency regarding sustainability of companies working in their supply chains. However, reliable and consistent data on supplier sustainability are still difficult to obtain, especially in skewed supply networks. This paper examines the use of the supplier sustainability data collection process, barriers, and best practices among largesized firms. The study follows a qualitative exploratory design to document theoretical and practical knowledge. This research was carried out in three stages: a literature review of available data collection methods and challenges to reveal the current state-of-the-art; semistructured interviews with individuals working in sustainability departments of identified companies to gain insights into real-world experience; and a reflection and synthesis stage that resulted in practical recommendations. The research findings conclude that, regardless of the technological tools and frameworks involved, the long-term relationship with the supplier and the building of capacity at the internal level are just as necessary to help improve the sustainability of data collection. These results improve the comprehension of the practical and organizational aspects of supply chain sustainability and can guide companies that seek to improve their environmental and social disclosure.